Terms and Conditions of Membership 

1 Membership

1.1 Membership of Krav Maga Mayhem is dependant on agreement with the following terms and conditions.

1.2 Acceptance of a person as a member is at the absolute discretion of Krav Maga Mayhem.

1.3 Krav Maga Mayhem reserves the right to cancel, suspend or refuse to renew the membership of any member.

1.4 Members must be 18 years old or above before becoming a member of Krav Maga Mayhem.  Under 18s or will be considered, provided they have their parent/guardian's written consent, which must be made available upon request.

1.5 All members must obtain a Krav Maga Global Training License by their sixth training session, which can be purchased at https://kravmagaglobal-uk.com/krav-maga-licence/.

1.6 All members must obtain the following training equipment by the end of their first four weeks of training: Focus Mitts, Forearm Protection, 4oz MMA Gloves, Mouth Guard, Shin Protection and 16oz Boxing Gloves. To obtain these, please refer to the website listed in clause 1.5.

2 Payment Terms

 2.1 The Krav Maga Mayhem Joining Fee must be paid via iZettle after completion of a member's trial period.

2.2 The Krav Maga Mayhem Membership Fee will be charged monthly via Direct Debit (DD) on the 1st or the 15th of each month, as advance payment for the training provided.

2.3 In cases where training after a trial period would commence before the DD for the Membership Fee would be collected: members must pay upfront any training that is to be provided via iZettle.  This payment will be combined with the Joining Fee.

2.4 Where agreed, any ad-hoc private training must be paid for in advance via iZettle.

2.5 The Training fee is based on a 48 week year: Krav Maga Mayhem will take two weeks off training over the summer period and two over the Christmas period. Krav Maga Mayhem will let all members know in advance when these breaks will occur.

2.6 The minimum initial training term for group sessions is six months.  For private training sessions the minimum initial term is three months.

2.7 If members wish to stop training with Krav Maga Mayhem after their initial term, Krav Maga Mayhem requires one calendar month's written notice emailed to hq@kravmayhem.com.

2.8 If members wish to suspend training in the short term, Krav Maga Mayhem requires one calendar month's written notice emailed to hq@kravmayhem.com. A member's Training Fee will then lowered to a reduced 'On Hold' rate of £10.  Acceptable reasons for suspending training include: leaving the country, extended holidays, medical reasons or changes in personal circumstances.

2.9 The minimum period that a member may place their training On Hold is one calendar month.

2.10 When a membership is On Hold, all training privileges will be suspended, including access to the Members area on www.kravmayhem.com, but members may continue to interact with the Facebook page and WhatsApp groups.

2.11 Members may remain On Hold for a maximum of three months before their membership will be reviewed.

2.12 All refunds are at the sole discretion of Krav Maga Mayhem.

3 Bookings and Cancellations

 3.1 Members must book their group training sessions in advance using the Krav Mayhem Wix App.

3.2 Cancellation of group training bookings requires 6 hours notice, or members will be flagged for poor attendance.

3.3 Members who do not attend a session that they have booked for will also be flagged for late poor attedance.

3.4 Members are expected to train every week: if any member must miss a week of training, Krav Mayhem must be informed in advancve via writing, emailed to hq@kravmayhem.com, so that they may be cleared to miss training.

3.5 Any members who miss a week without contacting us and/or clearing this first will be flagged for poor attendance.

3.6 Members who are flagged for poor attendance will receive a informal warning, via email, in the first instance.

3.7 Members who are then subsequently flagged will receive a formal written warning, via email, up to three times: before they will have their membership suspended pending review, or cancelled.   

3.8 Booking privileges to the 'Advanced Ability' class is subject to the following requirements: that any member wishing to attend must possess at least a P2 grade with the commitment to continued testing, that they also regularly attend to at least one 'Mixed Ability' class per week, and that they keep up good attendance habits for the actual Advanced Ability class (see clause 3.4). 

3.9 In the rare event of a group class being cancelled: members will be able to make the class up at another session, or use the Live training videos at www.kravmayhem.com/live to train at home instead.​

3.10 For private training: members must request and agree all training sessions with Krav Maga Mayhem in advance via writing, by emailing hq@kravmayhem.com.

3.11 For private training: members must allow at least 24 hours written notice emailed to hq@kravmayhem.com to cancel a booked session. 

3.12 For private training: no Shows will be counted as training used and thus charged in full.

3.13 For private training: where members have cancelled with less than 24 hours notice and wish to attempt to reschedule an appointment, any rebooking will be agreed at the sole discretion of Krav Maga Mayhem.  If the session is unable to be rescheduled, it will be counted as used and thus charged in full.

3.14 For private training: where members have cancelled with more than 24 hours notice and wished to attempt to reschedule an appointment, any rebooking will be agreed at the sole discretion of Krav Maga Mayhem.  If the session is unable to be rescheduled, members will receive a refund to the value of their cancelled session.

3.15 For private training: if Krav Maga Mayhem needs to cancel a session, members have the option to either rebook or receive a full refund to the value of their session.

3.16 For trial classes: delegates must allow at least 24 hours written notice emailed to hq@kravmayhem.com to cancel their trial class bookings.  

3.17 For trial classes: no Shows will be counted as training used and thus charged in full.

3.18 For trial classes: where delegates have cancelled with less than 24 hours notice and wish to attempt a rescheduled appointment, any rebooking will be agreed at the sole discretion of Krav Maga Mayhem.  If the trial is unable to be rescheduled, it will be counted as used and thus charged in full.

3.19 For trial classes: where delegates have cancelled with more than 24 hours notice and wished to attempt a rescheduled appointment, any rebooking will be agreed at the sole discretion of Krav Maga Mayhem.  If the session is unable to be rescheduled, delegates will receive a refund to the value of their trial classes.

3.20 For trial classes: if Krav Maga Mayhem needs to cancel a trial class booking, delegates have the option to either rebook their trial or receive a full refund to the value of their trial classes.

4 Code of Conduct

4.1 Krav Maga Mayhem is a safe and welcoming club for everyone: students, visitors and instructors are kindly expected to abide by the below rules at all Krav Maga Mayhem classes and events.

4.2 Members must keep good timekeeping for the classes, and arrive well on time.  If a member is running late, they must notify their instructor if possible, and upon arrival they must follow the class warm up routine (found here), and once completed: they must make sure the instructor has cleared them to start training.

4.3 Members must wear their Krav Maga Mayhem club t-shirt when training, and clothes that are suitable for training in the environment that we will be training including suitable footwear such as indoor trainers and pumps when indoors, or outdoor trainers and hiking boots if outdoors.  No work boots or work shoes.

4.4 Members remove necklaces, rings, watches and other jewellery prior to entering the training floor. Krav Maga Mayhem also strongly recommends removing all piercings for wrestling and other close contact training, where possible: if this is something a member is unable to do, the member must let their training partner be aware of this, and train around it (at their own risk).

4.5 All members equipment and items must be kept safely at the sides of the training area - including food and drink!

4.6 Members must make sure you keep your phone on silent, unless agreed with your instructor (i.e. in an emergency).

4.7 Members must not talk over your instructor during teaching and demonstrations: this is disruptive, and may cause attendees to miss details critical to both the material at hand and also safe training.

4.8 Krav Maga Mayhem kindly requests that all members please chatter to a minimum.

4.9 Members are expected to calibrate their level of resistance, force, and aggression appropriately to their training partner and the current drill. If in doubt, members should confer with their partner or instructor what they expect!

4.10 Members must train safely and with care at all times: if not Krav Maga Mayhem will issue a final formal warning or remove the offending member from the club, depending on the situation.

4.11 Members must inform their instructor in the event of any accident or injury immediately!

4.12 Members are welcome to ask questions and give each other feedback (especially to help their partner calibrate correctly); however, only Krav Maga Mayhem instructors or designated assistants may provide instruction. Please limit peer coaching to exercises where it is explicitly requested - and if unsure, please ask!

4.13 No member may participate in training while under the influence of drugs or alcohol, and guilty parties will be removed from class and may very well also lose future training privileges.

4.14 Any member who is sick, with a cold or anything else contagious for example, must not come to train! If a member presents symptoms, they will be sent home, with a formal warning.

4.15 Members must ensure that they arrive with an acceptable level of personal hygiene: including wearing clean training clothes, that their training kit is clean and does not smell, and that they've showered recently, with brushed teeth.

4.16 Members must also make sure that their fingernails are also trimmed and tidy.

4.17 Members must ensure that your hands are washed before training, and after they have visited the toilet while training.

4.18 We request that members let their instructor know if they need to leave the training room - in case of fire for example.

4.19 Members must act respectfully to their fellow students and their instructors, as well as visitors.

4.20 Any member who engages in bullying, discriminatory or harassing behaviour will be removed from class and may very well also lose future training privileges. This includes - but is not limited to - discrimination based on race, gender, gender identity, sexual orientation, ethnic or religious background, and ability; as well as verbal, physical, and sexual harassment.

4.21 If any member sees something that makes them feel uncomfortable or unsafe, please speak to an instructor immediately.

4.22 Remember that a member is a representative of Krav Maga Mayhem - so Krav Maga Mayhem urges all members to please act responsibly and with integrity at all times.

4.23 Regarding transgressions of the code of conduct, any member violating this will receive a formal written warning for 'first offences' in some cases, in others they will be expelled immediately.  In cases where a formal warning has been received already, any further offences will result in immediate expulsion.  The judgement of Krav Maga Mayhem will be final, and absolute in all cases.

5 Training During Coronavirus

5.1 Keeping you safe while you train will be our top priority, so please read our guidlines below on how to train around coronavirus.

5.2 If any member experiences any symptoms related to coronavirus, or live with someone who is, Krav Maga Mayhem requests that they please do not come to train and instead dial 111 for advice.

5.3 The most common symptoms of coronavirus are: recent onset of a new continuous cough, a high temperature and/or a loss of, or change in, normal sense of taste or smell.

5.4 If any member has these symptoms, however mild, Krav Maga Mayhem suggests that stay at home and do not leave your house for at least 7 days from when your symptoms started (if you live alone), or 14 days (if you live with someone who has symptoms).

5.5 While attending sessions, all members who are not in support bubbles or from the same household must keep within current social distancing distance from each other at all times.

5.6 All members must ensure that they are training according to KMG Covid-secure guidelines, as instructed, at all times.

5.7 Absolutely no sharing of any personal training equipment, towels or drinks between members who are not in support bubbles or from the same household.

5.8 Members must ensure that if any training equipment worn (gloves etc) is cleaned and sanitised - cleaning material provided by Krav Maga Mayhem - before and after use.

5.9 Members must also ensure that they use hand sanitiser - provided by Krav Maga Mayhem - before and after training.

5.10 Failing to do adhere to the above will result in a loss of a member's training priviledges and their membership being cancelled with immediate effect.

5.11 Krav Maga Mayhem will ensure that any training equipment provided (kick shields etc), where relevant, is cleaned and sanitised before and after use.

6 Privacy Policy

6.1 Krav Maga Mayhem and Krav Maga Global (UK) needs to hold certain personal and medical information about delegates to ensure that we act consistent with the duty of care owed, and so that we may communicate with any member about mandatory requirements to undertake training, and other relevant information.

6.2 All information relating to members will be held in confidence and in accordance with the General Data Protection Regulations (GDPR).

6.3 Agreement to the providing of the required personal date is a condition to undertake the training.

6.4 Please note that sensitive personal data will not be disclosed without a member's specific and written consent.  Information will not released to third parties for marketing purposes.